State Farm® Insurance Agent Mike Lewis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicholas Bolinger
January 3, 2025
"I was in a car accident in October of last year and the Mike Lewis State Farm claims department walked me through the entire process. Amanda was particularly helpful and very supportive throughout the process by providing check-ins and updates regularly, she was available via text, email, and calls (which was very handy for me) she also took time out of her day to help explain things to me until I had a crystal clear understanding of what was going on and what the next steps were. The other claim’s team members that helped were Shereffa and Chelseah and they worked very hard to get the job done with a very abnormal claim situation. I appreciate everyone at State Farm for helping me through this total loss experience and helping me get my new car that I love. If you need car insurance, I highly recommend State Farm. I was completely covered and paid little out of pocket in this total loss situation (30 day rental car coverage really saved me) I would have been way worse off if I had another kind of insurance. Trust me, it’s worth it."
"Thanks, Max! Sorry you had to go through that, but I am very glad that we were able to get you into your new ride that you love and that Amanda and our Claims Dept did well for you. We're here when you need us and I hope you have an amazing 2025! All the Best, Mike"
Brenda Boise
December 10, 2024
"The Mike Lewis team is always helpful but Amanda deserves a 10 Star Review for exceptional communications with every claimant and all associated vendors/businesses. She provides clear expectations to all involved parties and works tirelessly until every claim has been processed successfull and in a timely manner. THANK YOU Amanda for your exceptional customer service and attention to every detail along the way!."
"Brenda, thanks so much for taking time to share your thoughts about Amanda's claim service! She's great and it's easy for folks to see her heart to serve as well as her tenacity to get claims resolved quickly and fairly. Merry Christmas to you and yours and many thanks for your trust and your business! Mike"
molly veness
December 9, 2024
"Jeff Hall is a rockstar agent! He personally came and rescued me on the side of the road. He filled my car with gas and followed me to the gas station to make sure I could safely get back on the road. He went the extra mile and really exemplifies what it means to be a good neighbor!"
"Wow, Molly! Many thanks for sharing your rescue by Jeff! I don't think he's very musical, but I do agree that he's a rockstar of a guy who is always looking for a way to help everyone he meets. Glad you are ok and that it all worked out. Call anytime! Mike"
Susan Wright
December 6, 2024
"The whole office feels like family. Very attentive to your needs. My accident was handled with not only efficiency but with kindness. I can not recommend Mike, Judy, and Amanda more."
"Susan, you are the best! I really appreciate you taking time to share your kind words! I hate that you had an accident, but glad we were able to help you get through it without too much trouble. Merry Christmas to you and yours! Mike"
Lauren White
November 14, 2024
"Amanda at Mike Lewis State Farm was fantastic! Amazing customer service and so, so helpful!"
"Thanks for sharing, Lauren! Having Amanda as our Claims Concierge has been so helpful to our clients. She is so sweet, but also our "velvet hammer" when it comes to moving claims to resolution. Sorry you had issues, but so glad that Amanda was a help to you. Thanks so much for your trust and your business! Mike"
Ivan Braden
November 8, 2024
"Ben Julian got me the best rate that I've ever paid on insurance, especially a mustang. He walked me right through it all in minutes and he's professional. ADDITION: I was recently in a car accident and Mike Lewis State Farm had everything taken care of in no time. In a matter of days they had me back up and running, everything paid off and settled. For my circumstances and particular taste in sports cars I couldn't have asked for better, more professional treatment. Not just in a rough situation but on average as a client also. Extremely professional and friendly Mike Lewis State Farm is the only way to go."
"Hey, Ivan! Thanks for letting Ben help you with coverage on your Mustang. That's a great car and Ben loves helping folks so I'm glad your experience was so strong. Please reach out any time we can help with anything related to Insurance or $! My Best, Mike"
Shlimboloskilo
September 16, 2024
"Just filed a claim this week. Super professional and friendly team. Went above and beyond to help me get everything resolved. Thank you"
"Thanks so much for sharing your positive experience. Having Amanda, our Claims Concierge, is a real help to our clients and I am so glad to hear yours went well! Please call anytime we can help! Best, Mike"
Kenny Schmidt
September 16, 2024
"Amanda is the best! She was so helpful and kind throughout the whole process. Highly recommend!!"
"Hey, Kenny! I agree with you on Amanda being great! So glad she's been a blessing to you. She really loves to serve our folks. All the Best, Mike"
Josie Strevel
August 30, 2024
"Mike and his team are great ! Jeff has been so helpful!"
"Josie, You made our day! Thanks for making time to share your positive experience with Jeff. My Team is a huge plus in my agency and I am glad to hear that you found that as well. Please reach out anytime we can help! My Best, Mike"
Josie Strevel
August 30, 2024
"Mike and his team are great ! Jeff has been so helpful!"
"Josie, You made our day! Thanks for making time to share your positive experience with Jeff. My Team is a huge plus in my agency and I am glad to hear that you found that as well. Please reach out anytime we can help! My Best, Mike"
Tim French
August 16, 2024
"Amanda went above and beyond in taking care of us during an unfortunate time with an accident. I highly recommend this office and the people that work here !!!"
"Tim, Many thanks for taking time to share your thoughts on your accident experience. Claims can sometimes be difficult so it's music to my ears (but not a surprise :)) that Amanda took great care of you! Please reach out anytime! My Best, Mike"
Soumendu Bagchi
August 6, 2024
"Amanda was in charge with two of my back to back claims. I could not help but writing a review here as my experience with her services has been five star! She goes out of her way sometimes to make sure things fell into place which really leads to accelerated processing of the logistics. I can not thank her enough for being so mindful and efficient throughout the claim reimbursement process."
"Soumendu, thanks for taking time to share your positive experience with Amanda, my Claims Concierge! She loves helping our clients walk thru their claims journey, so I'm glad your experience validates that once again. Thanks for your trust and your business! Mike"
Hailey Thompson
August 2, 2024
"Mike Lewis State Farm is great! Jeff Hall is always ready to help answer questions and explain the best path to take. I have been so impressed with the customer service I have received."
"Hey, Hailey! Ole Jeff is a good one and I am really happy that he is taking great care of you. Serving our customers is why we're here and we sincerely appreciate you and your trust in us with your business! My Best, Mike"
Jason Miller
July 30, 2024
"Amanda is a terrific claims liaison! She is so courteous and helpful. She is on top of everything from start to finish. She is wonderful at taking care of any needs or questions."
"Jason, I really enjoyed reading your post and am glad Amanda took care of you during you claim! Thanks for making time to share and many thanks for your business! My Best, Mike"
Vanessa Garcia Gonzalez
July 29, 2024
"Amanda Schmidt from Claims Support Girl, I wish I can give you 10 stars ,cuz you honestly deserve it! I truly appreciate your guidance throughout all this process & your willingness to help and get involved to get things done in a timely manner. your constant communication between me and all parties involved was definitely appreciated and quite frankly a relief ,just one more hassle you took off my shoulders 😩😩 Thank you Amanda & State Farm"
"You made our day, Vanessa! I'm tickled that you had a great experience with Amanda during your claim. She really cares and tries to go the extra mile to make the process as easy as possible on our clients. Thanks for your patience and cooperation and many thanks for your trust in us! My Best, Mike"
Darlene Gillett
June 26, 2024
"Amanda is wonderful! She takes the time to listen & does everything she can to help. I can’t say enough good things about her!"
"Hey, Darlene! Thanks so much for taking time to share your pleasant experience with Amanda. Claims are always inconvenient at best and that's why we have Amanda as our Dedicated Claim Liason for my agency to help walk our clients through every step of the process. She really cares as you found out which is her "secret sauce"! Thanks for your trust and your business! My Best, Mike"
Dara Passarello
May 16, 2024
"I chose this Mike Lewis office( just moved to the Knoxville area) solely based on the awesome reviews and so very happy that I did!!! They were my first call!! I wish I could give them 10 ⭐️’s !! Jeff, in this office, is the best and has been so very helpful! He went above and beyond with his kindness, not to mention all who answered the phone are so pleasant to talk too!! It’s so wonderful when agents like Jeff take the time to care, listen and explain everything about the many policies with them. I’m happy I’m in good hands and very happy I decided to call this Mike Lewis office 😃 Thank you again Jeff! This office has been a breath of fresh air during all of the chaos of moving!!!"
"Wow, Dara! You made our day!! We are so glad you moved here where we could have the opportunity to get to know you and be of help with your insurance. Jeff is great & sincerely loves serving so I’m happy that is what you experienced here. Please stop in or call anytime we can help! Mike"
Matt Dovgan
May 7, 2024
"I worked with Jeff on setting up insurance. He was extremely insightful, kind, and very expeditious. Highly recommend getting your insurance through this office. All of the staff that I talked to were also incredible."
"Matt, Thanks for taking time to share your experience with us! Jeff really cares and loves serving our folks, so I'm glad you found that to be true in your time with him. Thanks for your trust and your business and please reach out anytime we can help! Mike"
Aaron Stout
April 5, 2024
"My experience with Mike Lewis State Farm has been positive overall. The dedication to providing 5-star customer service was evident in my interactions, particularly during the handling of my claim. Amanda Rogers was amazing in walking me through the whole process. As the Claims Liaison, Amanda was very attentive to my every need. The Liaison role seems to be beneficial in streamlining the process and advocating for customers like myself to achieve the best possible outcomes efficiently."
"Thanks so much, Aaron! I'm sorry you had the claim as they are always inconvenient at best, but I'm glad that you enjoyed working with Amanda. She really loves helping our clients walk through claims. State Farm does very well but it is so helpful to have someone as knowledgeable and caring as Amanda on my Team to assist our clients with the process. I appreciate your trust and business and please reach out anytime we can help! My Best, Mike"
Logan Thompson
March 6, 2024
"Jeff from Mike Lewis State Farm was fantastic! He was easy to talk to and really broke down everything for me in a way that was easy to understand!"
"Thanks, Logan! I agree that Jeff is great. He loves to help so I’m glad he was able to work everything out for you! Call anytime! My Best, Mike"
Meghan Harken
February 9, 2024
"I have been a customer of this State Farm office for several years now and they have always been so friendly and easy to communicate with! Recently I was rear-ended where the other party was at fault and I easily reported everything through the app, and then was connected to Amanda in Mike Lewis's office. She was so helpful and made everything easy! We had my car fixed up at Joe Neubert Collision in just under a week and they, too, were incredibly helpful and kind! I am so happy I had everyone on my side through the whole process!"
"Thanks for sharing your positive experience, Meghan! Looks like we've been fortunate to have you for almost 5 yrs already and we GREATLY appreciate you and your trust. Reach out anytime and thanks again for taking time to share! My Best, Mike"
Zoia Komarova
February 2, 2024
"Great communication when I needed help with my totaled car claim. Amanda was extremely helpful and friendly, she made sure I knew what was going on at all times"
"So glad that Amanda was able to help with your claim, Zoia! Amanda truly loves to help so I am glad that your experience proved that out once again. Sorry that you had the total loss on your car (claims are always inconvenient at best) but glad that you are thru it and doing well. I appreciate your trust & please reach back anytime we can help! Mike"
Diane Ramsey
January 27, 2024
"Mike’s team at State Farm are amazing! Always willing to go the extra mile to try and help. This past August our home was one of the many hit by the tornado. Mike and his team were great advocates for us to help get done what had to done. So thankful!"
"Thanks so much Diane! You are very kind and we love working with you all. Btw, Judy just hit her 25 yr mark with me! (she started when she was 15 ;)) I am thankful for you both!"
Lori F
January 25, 2024
"I love dealing with Ben, Jeannie, Precious Receptionist Lady, they have done amazing jobs to get everything their customers what they need at the best price available! Many thanks to each and everyone of you!!!"
"Well, Lori, thanks so much for sharing your great experience with Ben & Jeannie on our Team here! My Team is one of the things that I am most thankful for. All 7 of them truly love serving and so I am glad your experience reflected that as well. I personally appreciate your trust and we are always available whenever we can be of help! My Best, Mike"
Abby Langer
December 21, 2023
"Such wonderful people! Extremely communicative and compassionate. Very helpful when it came to navigating my first total loss auto accident on my own, and I couldn’t be more grateful. There was always someone reaching out, checking in, and keeping me updated. My claim was open and shut in about 2/2.5 weeks and everything went very smoothly! Would highly recommend Mike Lewis and his office to anyone. The epitome of amazing insurance!"
"You are too kind, Abby, but many many thanks for taking time to share your positive experience during your Auto total loss. Claims are always a pain and inconvenient to some degree even when things flow well, but we love helping folks through those tough times. Our Claims Specialist, Amanda, really cares as well as our whole Team and I'm so glad you felt that concern. Reach back whenever we can help and Merry Christmas! Mike "